Privacy Policy

1. Parichay

CSC VLE Tools ("hum", "humara") cscvletools.com website aur isse jude tools chalata hai. Yeh Privacy Policy batati hai ki jab aap hamari website use karte hain to hum kaun si jaankari ikatthi karte hain, use kaise istemaal karte hain aur aapke paas kaun se vikalp hain. Website use karke aap is policy se sehmat hote hain. Agar aap sehmat nahi hain, to kripya website ka upyog na karein.

2. Hum Kaun Si Jaankari Ikatthi Karte Hain

(a) Jo jaankari aap khud dete hain

Jab aap Contact form bharte hain, to hum aapka naam, email, mobile number (agar diya ho), vishay aur message prapt karte hain. Hum yeh sirf aapke sawal ka jawab dene ke liye use karte hain.

(b) Jo jaankari apne-aap ikatthi hoti hai

Aam website ki tarah, hamare server ya hosting provider ke log mein aapka IP address, browser ka prakar, device, operating system, dekhe gaye pages, aur visit ka samay record ho sakta hai. Yeh jaankari website ko surakshit rakhne, galtiyan theek karne aur use sudharne mein kaam aati hai.

(c) Aapke browser mein save hone waali jaankari

Hamari website aapke browser ki local storage ka upyog kar sakti hai, jaise aapke favorite tools ki list ya donation note ki khuli/band sthiti yaad rakhne ke liye. Yeh jaankari sirf aapke device par rehti hai aur hume nahi bheji jaati. Aap browser ka data clear karke ise hata sakte hain.

3. Hamare Tools mein Daala Gaya Data

Abhi hamare tools (jaise billing aur management) aapke browser mein chalte hain. Bill, customer record ya report jaisa jo data aap in tools mein daalte hain, wo aapke apne device mein save hota hai aur hamare server par upload nahi hota. Isliye us data ki suraksha ke liye aapko apne device, browser aur backup ka dhyan rakhna chahiye; browser data clear hone par wo data mit sakta hai.

Agar future mein hum login, cloud save ya paid subscription jaisi suvidha shuru karte hain, to hum is policy ko pehle update karenge aur batayenge ki tab kaun si jaankari kyon li jaayegi.

4. Hum Jaankari Ka Upyog Kaise Karte Hain

• Aapke sawal, suggestion ya support request ka jawab dene ke liye.
• Website aur tools ko chalane, surakshit rakhne aur behtar banane ke liye.
• Website ke upyog ka (anonymous) vishleshan karne ke liye.
• Website par vigyapan (ads) dikhane aur unke prabhav ko naapne ke liye.
• Kanoon ke anusar zaroori kaam poore karne aur dhokhadhadi ya galat upyog rokne ke liye.

Hum aapki vyaktigat jaankari bechte nahi hain.

5. Cookies aur Samaan Takneek

Cookie ek chhoti text file hoti hai jo aapke browser mein save hoti hai. Hum aur hamare partners yeh cookies ya samaan takneek (jaise local storage aur web beacons) use kar sakte hain:

• Zaroori: website ko theek se chalane aur aapki pasand (jaise favorites) yaad rakhne ke liye.
• Analytics: yeh samajhne ke liye ki log website kaise use karte hain.
• Vigyapan (Advertising): ads dikhane aur unhe aapki ruchi ke hisaab se personalize karne ke liye.

Aap apne browser ki settings se cookies block ya delete kar sakte hain. Aisa karne par website ke kuch hisse theek se kaam na karein, yeh ho sakta hai.

6. Google AdSense aur Third-Party Vigyapan

Hamari website par Google AdSense ke zariye vigyapan dikhaye ja sakte hain. Is sambandh mein kripya yeh jaankari padhein:

• Google advertising cookies (jaise DoubleClick/DART cookie) ke upyog se Google aur uske partners hamari website aur/ya internet par doosri sites par aapki visits ke aadhar par aapko ads dikha sakte hain.
• Third-party vendors aur ad networks bhi cookies, web beacons ya device identifiers ka upyog karke ads dikha sakte hain. Hamari website par vigyapan dene waale vendors mein Google shamil hai.
• Hamara in cookies par koi niyantran nahi hai, aur hum inse ikatthi hui jaankari tak nahi pahunchte.

Personalized ads se bahar kaise nikalein (Opt-out)

• Aap Google Ads Settings par jaakar personalized ads band kar sakte hain.
• Aap www.aboutads.info par jaakar kai third-party vendors ke personalized ads ke liye cookies ke upyog se bahar ho sakte hain. Aap Network Advertising Initiative ka opt-out page bhi dekh sakte hain.
• Mobile device par aap apne device ki advertising settings se ad identifier ka upyog niyantrit kar sakte hain.

Google kaise data use karta hai, yeh jaanne ke liye dekhein: How Google uses information from sites or apps that use its services aur Google Advertising Policies.

7. Analytics Services

Hum website ke upyog ko samajhne ke liye Google Analytics jaisi analytics services ka upyog kar sakte hain. Yeh services cookies ke zariye anonymous jaankari (jaise dekhe gaye pages aur visit ki avadhi) ikatthi karti hain. Aap Google Analytics Opt-out Browser Add-on se isse bahar ho sakte hain.

8. European Economic Area, UK aur Switzerland ke Visitors

Agar aap in kshetron mein hain, to Google ke niyamon ke anusar, ads ya cookies ke liye aapse pehle sehmati (consent) maangi ja sakti hai. Iske liye hum Google-certified consent management platform ka upyog kar sakte hain. Aap kabhi bhi apni sehmati badal ya waapas le sakte hain.

9. Third-Party Service Providers

Hum apni website chalane ke liye bharosemand sewa-pradataon ki madad lete hain, jaise hosting, contact form ko sambhalne waali service (jaise Formspree) aur analytics. Yeh sirf hamare nirdesh par aur zaroori kaam ke liye aapki jaankari tak pahunch sakte hain, aur unki apni privacy policies lagu hoti hain. Agar future mein hum paid plan shuru karte hain, to payment ek third-party payment gateway ke zariye hoga; aapke card ya UPI ki details hum apne paas save nahi karte.

10. Doosri Websites ke Links

Hamari website mein doosri websites ke links ho sakte hain. Un websites ki content ya privacy practices par hamara koi niyantran nahi hai. Kripya unki privacy policy padhein.

11. Jaankari Saajha Karna

Hum aapki vyaktigat jaankari bechte ya kiraye par nahi dete. Hum use sirf in sthitiyon mein saajha kar sakte hain: (i) upar bataye gaye sewa-pradataon ke saath, (ii) jab kanoon ya sarkari aadesh ke anusar zaroori ho, ya (iii) hamare adhikaron, suraksha ya upyogkartaon ki raksha ke liye.

12. Jaankari Kitne Samay Tak Rakhi Jaati Hai

Contact form se mili jaankari hum tabhi tak rakhte hain jab tak aapka sawal hal na ho jaye ya kanoon ke liye zaroori ho. Uske baad use hata diya jaata hai. Server logs aam taur par kam samay ke liye rakhe jaate hain.

13. Suraksha

Hum aapki jaankari ko surakshit rakhne ke liye uchit takniki aur prabandhan sambandhi upay karte hain, jaise HTTPS ka upyog. Lekin internet par koi bhi tareeka 100% surakshit nahi hota, isliye hum poori suraksha ki guarantee nahi de sakte.

14. Aapke Adhikar

Lagu kanoon (jaise India ka Digital Personal Data Protection Act, 2023) ke anusar aapko yeh adhikar ho sakte hain:

• Apni jaankari dekhne aur uski prati maangne ka.
• Galat jaankari ko sudharne ka.
• Apni jaankari mitane ka anurodh karne ka.
• Apni di hui sehmati waapas lene ka.
• Shikayat ya grievance darz karne ka.

In adhikaron ka upyog karne ke liye neeche diye gaye sampark vivaran par humein likhein. Hum ise lagu kanoon ke anusar samay par hal karne ki koshish karenge.

15. Bachchon ki Privacy

Hamari website sabhi ke liye hai, lekin yeh 18 varsh se kam umra ke bachchon ko dhyan mein rakh kar nahi banai gayi hai. Hum jaanbujhkar bachchon se vyaktigat jaankari ikatthi nahi karte. Agar aapko lagta hai ki kisi bachche ne humein jaankari di hai, to kripya humein turant batayein, hum use hata denge.

16. Is Policy mein Badlav

Hum samay-samay par is policy ko update kar sakte hain. Badlav is page par prakashit kiye jayenge aur upar "Antim Update" ki tareekh badal di jayegi. Kripya samay-samay par is page ko dekhte rahein.

17. Humse Sampark Karein

Is Privacy Policy ya apni jaankari se jude kisi bhi sawal ya shikayat ke liye: